Member Highlight: Shoua Thao- Why American Family Insurance


Have you ever felt like you have so much more to offer the world- and you are stuck working back office, completing paper work week after week? In the spring of 2017, I started day dreaming about doing something more….I took a leap of faith and did something for myself that changed my life. I applied for a position with American Family Insurance, Mica Meunier Lawrence Agency. In my interview with Mica, I told her why I applied to work with her. My goal was to be an American Family Insurance Agent.

As a child, I wanted to become a teacher (that’s every childhood dream). I never thought in a million years, I would work in the Insurance Industry, selling home, auto, business and life insurance. When you think of insurance – it’s not the most appealing idea out there! In reality, I learned as an adult – not everyone knows about protecting their income, their belongings, their life nor do they understand what benefits insurance or financial protection have. Although everyone is conditioned to pay a premium every month, not everyone knows why or what they are paying for and why it really does matter. I concluded there is a need to be in this industry, so I can educate people about insurance.

I started working in the insurance industry when I was about 21 years of age. I spent 7 years managing an independent insurance office – and then decided that I wanted to go back to school. Although there were challenging times, this was where my interest in insurance began. While juggling school, work, and raising a family – owning my own business was always in the fore front of my mind. I never lost sight of my goals – but first things first! I took care of my family, I sharpened my customer service skills, work ethics and gained knowledge of managing people through my time spent working for recruiting agencies.

My name is Shoua Thao, Sales Specialist for Mica Meunier Lawrence Agency – American Family Insurance, in Grafton, WI. I am fully licensed in Life, Property and Casualty Insurance. We insure personal home properties, autos, commercial properties, Worker’s Comp, and also life insurance, etc.

I am grateful to be a part of wonderful team who shares the same passion in educating individuals about the importance of protecting their assets, families, goals, and dreams. In order to provide exceptional service, I spend my time learning about my clients to tailor products and services based on their economic and individual need.

I am a dreamer and doer. I learned early on in life – that the best things in life aren’t always planned nor does it come into your life in that frequency.

I am Shoua, mother of 4, a wife, daughter, sister, and friend. I am someone who believes “ if there’s a will, there is way”.

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Milwaukee Office

5421 N 118th Ct, Milwaukee, WI 53225 | 414.645.8828

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1109 N. 6th Street, Wausau, WI 54403 | 715.298.6071

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